Refund & cancellation

Scope

This policy applies to paid seats for App Ridge Point support and resistance workshops, labs, clinics, and private level coaching booked through the studio. It does not cover products we do not sell, such as software subscriptions, shipping merchandise, or brokerage accounts.

Eligibility

Refunds are available when you cancel within the windows below and the session has not started. Partial refunds may apply when materials have already been prepared for your seat.

Timeframes

• Full refund: cancel at least 7 full days before the scheduled start time.
• Partial refund (50% of fees paid): cancel between 6 days and 48 hours before start.
• No refund: cancel within 48 hours of start, or after the session begins.

Deposits

A deposit may be requested to hold a seat. Deposits are refundable under the same timeframes as total fees unless the confirmation email states a non-refundable deposit for a limited-capacity date. Non-refundable deposits are disclosed before you pay.

Non-refundable items

Printed chart packs and worksheets already produced for your name after the preparation cut-off (typically 48 hours before class) are non-refundable. Private coaching time already delivered is non-refundable.

Work already started

Once a workshop or coaching block has started, fees for that session are non-refundable. If a multi-part package is offered in writing, unused later parts may be credited toward another dated session within 90 days at our discretion.

Cancellation by the studio

If App Ridge Point cancels a session, you may choose a full refund of fees paid for that session or a transfer to another published date at no extra fee.

Rescheduling

You may request one free reschedule if notice arrives at least 5 days before start and seats remain on the new date. Additional reschedules may be treated as a cancellation under the timeframes above.

No-shows

Missing a session without notice is treated as a late cancellation. Fees are not refunded. Materials held for you may be collected at the studio within 14 days if unused.

Purchased materials

Take-home PDFs and printed packs included in a completed workshop stay yours. They are not returnable for cash after the session.

Refund process & timing

Email studio@appridgepoint.click with your name, session date, and payment reference. We confirm eligibility within 3 business days. Approved refunds are returned by the original payment method within 10 business days of approval. Bank processing times may add a few days.

Exceptions

Documented medical or travel emergencies may receive a goodwill credit toward a future workshop even when outside the standard window. Credits expire after 6 months.

Contact for refund requests

App Ridge Point · 195-8, Bangu 1(il)-dong, Jung-gu, Ulsan, Korea · +82-6-400-4035 · studio@appridgepoint.click